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Jacqueline Guichelaar

Board of Ambassador Member


Jacqueline Guichelaar

Senior Vice President & General Manager, Customer Experience, APJC

Jacqueline Guichelaar is the Customer Experience Officer for Asia Pacific, Japan, and Greater China. In this role, Guichelaar brings her experience as COO, CTO, and CIO over the past 20 years to help customers transform their businesses through Cisco’s broad portfolio of hardware, software, and services. Her previous experience allows her to “walk in the shoes of our customers”, a fresh perspective in this role.   

Guichelaar was previously Cisco’s Group Chief Information Officer, leading the multi-billion-dollar organization responsible for running and transforming the technology infrastructure, digital platforms, enterprise security, and business applications that enable Cisco’s global workforce to excel and be productive.  She spearheaded creation of a digital architecture to accelerate Cisco’s digital enterprise transformation.  

Guichelaar was named to the 100 Women in Tech Leaders to Watch 2023, Fast Company’s Queer 50 in 2020-2023, and HITEC 100 for 2022 and 2023. She was Co-Chair of the American Cancer Society San Francisco Discovery Gala in 2021 and 2022, is the Executive Sponsor of Cisco’s Pride Inclusive Community, and a Board Member of Covenant House California. A powerful speaker, Guichelaar has been on stage in multiple, global Cisco Live events, in addition to many internal and external appearances.